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Privacy Policy - The Essential Wellness Box "dōTERRA"

 

1. Overview

dōTERRA and its affiliates and subsidiaries are an international group of companies offering essential oils, foods, food supplements, and cosmetic products for sale through the website www.doterra.com (the Website”) and through a network of independent distributors. Depending on who you are, your personal data are processed by different entities of the dōTERRA group and for different purposes. This privacy policy explains how your personal data are collected, used and shared in compliance with your privacy rights ("Privacy Policy").

In this Privacy Policy, the following definitions are used:

"dōTERRA International” means dōTERRA International LLC, with its address at 389 South 1300 West, Pleasant Grove, Utah 84062, United States of America;
dōTERRA Enterprises” means dōTERRA Enterprises, sarl, with its address at 39, Avenue John F. Kennedy L-1855 Luxembourg; and
dōTERRA Local” means the local entity of the dōTERRA group responsible for the country where you purchase dōTERRA products or services, where you work or where you apply for a job.

 2. Processing of Personal Data and Purposes

Personal data refer to information allowing to identify an individual, e.g. name, address, e-mail address, telephone number, credit card information, etc. Please note that it is your choice to share personal data. Consider only sharing your personal data if you agree to our Privacy Policy. Depending on who you are, your personal data are processed as described hereunder.

a. Customer

If you create a customer account on the Website or if you purchase dōTERRA products or services, dōTERRA Local processes your personal data as a data controller for the purposes of (i) client management and (ii) market analysis. dōTERRA Local may transfer your personal data to other entities of the dōTERRA group. Some of these entities are located outside the European Union.

b. Wellness Advocate (in some jurisdictions referred to as “Independent Product Consultant”)

If you are a Wellness Advocate within the United States dōTERRA International processes your personal data as a data controller for the purposes of (i) management and administration of your distributorship and upline/downline organization and (ii) market analysis. As specified above, dōTERRA International is located in the USA. dōTERRA International may transfer your personal data to your upline distributors and to other entities of the dōTERRA group. Some of these distributors/entities are located outside the European Union.

If you are a Wellness Advocate outside of the United States dōTERRA Enterprises and dōTERRA Local also process your personal data as a data controller for the purposes of management and administration of your distributorship and upline/downline organization. dōTERRA Enterprises and dōTERRA Local may transfer your personal data to your upline distributors and to other entities of the dōTERRA group. Some of these distributors/entities are located outside the European Union.

c. You work or apply for a job in the dōTERRA group

If you work or apply for a job in the dōTERRA group, dōTERRA Local processes your personal data as a data controller for the purposes of management and administration of human resources. dōTERRA Local may transfer your personal data to other entities of the dōTERRA group. Some of these entities are located outside the European Union.

3. Disclosure of Personal Data

Except as otherwise explained herein, your personal data will not be shared with third parties unless with your consent, or if required for the execution of a contract with you, or if required by law. Notwithstanding the above, your personal data may be disclosed to a third party in the event that an entity of the dōTERRA group sells all or part of its assets to such third party or merges with or is acquired by the third party.

4. Children

dōTERRA does not sell products and services for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use the Website only with involvement of a parent or guardian. dōTERRA does not:

Request or knowingly collect personal data from persons under 13 years of age ("Children");
Knowingly use or share personal data from persons under 13 years of age with third parties;
Give Children the ability to publicly post or otherwise distribute personal data; and
Entice Children with the prospect of a special game, prize or other activity to divulge personal data.

We encourage you to participate in your child's experience on the Internet and to review important safety tips with each child before he or she explores the Internet.

5. Security Procedures

dōTERRA operates secure data networks protected by industry standard firewall and password protection systems. dōTERRA also uses Secure Sockets Layer ("SSL") software to protect your information during transmission. Only authorized individuals of dōTERRA, who must access said information in order to provide dōTERRA's products, services and customer service to you, may access the personal data. It is important that you protect your user name and password and not share them with others.

6. Transfer of Personal Data

As discussed above, you acknowledge and agree that we may share your personal data with entities outside your resident jurisdiction and that your personal data may be stored on servers located outside your resident jurisdiction. By providing us with your personal data, you acknowledge that you have read this Privacy Policy, understand it, agree to its terms and consent to the transfer of such personal data outside your resident jurisdiction. If you do not consent to the terms of this Privacy Policy, please do not use this Site.

7. Your Rights

You have the right to access and correct your personal data. If your data is processed for direct marketing purposes, you have the right to (free of charge) object to the processing of your personal data for direct marketing purposes. If you wish to exercise one of these rights, please send an email to service@doterra.com.

8. Linked Internet Websites

The Website provides hyperlinks, which are highlighted words or pictures within a hypertext document that, when clicked, take you to another place within the document, to another document altogether, or to other websites not controlled by dōTERRA. These hyperlinked websites may contain privacy provisions that are different from those provided herein. dōTERRA is not responsible for the collection, use, or disclosure of information collected through these websites or links, and – to the largest extent allowed by applicable law – dōTERRA expressly disclaims any and all liability related to such collection, use, or disclosure.

9. Changes to the Privacy Policy

If dōTERRA decides to change the Privacy Policy, it will post those changes here so that you will always know what information we collect, and how we might use or disclose that information. Any changes to this Privacy Policy will be considered effective immediately after the changes are posted on this Website. The Privacy Policy was last revised on 2 December 2017.

 

Privacy policy

If you do have any questions in regards to our privacy policy please contact us.